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Q. How long does delivery and installation take?
A. Depending upon site access and water pressure, typically about 3 hours from the moment we arrive to the moment we depart!
Q. Can I arrange a definite time for delivery?
A. We will endeavour to arrive when we say we are going to. However sometimes due to the extreme distances involved, traffic etc we may encounter delays.If this is the case, we will keep you informed by telephone as to the situation.
Q. How much will a Hot Tub cost to run?
A. Less than 90 pence per day.
Q. How much will the cleaning chemicals cost per month?
A. Less than £8 per month.
Q. Can I install the electrical supply myself?
A. No. A registered electrician will need to visit and install a circuit breaker (fuse) in your electrical consumer unit and run a cable to near your pool. A waterproof isolator switch will need to be installed about 2 metres away from your spa. Don’t worry about this because it is no more complex or expensive than installing an outdoor water feature i.e. fountain pump.
Q. How do I fill and drain the Hot Tub?
A. You fill the tub using a garden hosepipe. You can empty the spa by connecting a hosepipe to the drain valve.
Q. What is the weight of a Hot Tub empty?
A. Ranges from 180kg-450kg depending on the model
Q. What is the weight of a Hot Tub full?
A. Less than 1300 kg for the smaller capacity models and less than 3200 kg for the larger hot tubs.
Q. I do not have a garden access; how do I get the hot tub into my rear garden?
A. This may be difficult. Look to the smaller models. Measure your doorways to see if it will fit through the house. If not you may be able to hire a truck-mounted crane; look in the Yellow Pages. This will not cost more than 10% of a pool so it is worthwhile.
Q. Do I need to have water connected all the time?
A. No. Just fill from a garden hose and top up as required. We recommend changing the water every 3 months or sooner as you like.
Q. Can I use the hot tub immediately after I apply the first dose of chemicals?
A. No. You must wait for 8-12 hrs after first applying the chlorine. It will need this time to heat up from cold anyway.
Q. What maintenance is required and how long does it take?
A. About 20 minutes a week to check water condition and add chemicals as required. Half an hour a month to clean the filter, 2 hours every 3 months to empty and refill the pool.
Q. How long does the filter last?
A. This is dependent on usage of the hot tub and the degree of maintenance to the filter. Anywhere between 6-12 months.
